You can learn quite a bit about how the Avaya Aura Session Manager works (or doesn’t work) with the built in packet capture tool, traceSM. If you’ve ever worked with this tool, you may have experienced the following error while trying to launch it:
ERROR: traceSM is already running. Only one instance is allowed.
This error can occur if an admin does not exit the trace tool or terminal session properly. It can also occur if some other administrator is currently running traceSM. By default, Avaya does not want customers launching multiple instances of a potentially resource intensive application, like a […]