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Avaya

traceSM – Avaya Aura Session Manager

You can learn quite a bit about how the Avaya Aura Session Manager works (or doesn’t work) with the built in packet capture tool, traceSM. If you’ve ever worked with this tool, you may have experienced the following error while trying to launch it:

ERROR: traceSM is already running. Only one instance is allowed.

This error can occur if an admin does not exit the trace tool or terminal session properly. It can also occur if some other administrator is currently running traceSM. By default, Avaya does not want customers launching multiple instances of a potentially resource intensive application, like a […]

Avaya Compatibility Matrix – How to patch Avaya products

Anyone that works with Avaya products should know about the Avaya Compatibility Matrix. It is Avaya’s tool for navigating through the onslaught Avaya patches, service packs, and feature packs.

It is a bit hidden on the Avaya website, which is why I’m writing a blog post on it. There is a link to it hidden on the bottom of the Avaya Support page, or, find it by clicking here. Note, you’ll need to log in with your PLDS credentials to get access to the site: Avaya Compatibility Matrix

Once you are logged in, choose the platform you are interested in […]

How to replace or remove lines with REGEX in Notepad++

Notepad++ is a practical text editor that is used by many Computer Science & IT professionals. You can download Notepad++ here.

I had a student that asked how to remove ‘commented’ lines from an Avaya configuration file (46xxsettings.txt) using a Regular Expression (REGEX), and Notepad++ (that is to say, delete any lines that began with a # character). I thought this was a practical enough trick to post on my blog, as you can tweak this simple REGEX string to remove, or modify, any lines from any text file you might be interested in manipulating.

1) Open the file you wish […]

Avaya phone-script from g350 to Ubuntu 12.04 TFTP server

As the Alta3 Research office network grows, I decided it was prudent to explore/develop how to bring up a TFTP (Trival File Transfer Protocol) server, primarily for use with our Avaya 46xx stations. In this post, I’ll explain how I moved the TFTP service from an Avaya G350, to an Ubuntu 12.04 LTS server.

Before I get started, some basic things about TFTP. TFTP is typically used for diskless boots (routers and phones), and across UDP port 69. TFTP offers no way to ‘list’ files available from the server. The protocol also lacks any security authentication, therefore, TFTP should never be implemented, […]

Watch out Cisco, here comes Avaya!

Today, while taking a break from playing with some gear in the Alta3 Research labs, I found an interesting article while running a search on ‘SIP’ in GoogleNews. Not-so-surprisingly, Avaya’s name popped up in several headlines. As I just finished helping write Alta3 Research’s course on Avaya SIP Trunking, I thought this might be an opportune time to comment on why Avaya and SIP are becoming so intimately entwined.

Avaya recently made a press statement at the U.S./Gov Sales Leadership and Partner Conference, reminding the public that they have released 60+ products in less than two years- more than Avaya had […]