These steps were used in conjunction with Avaya Aura System Manager version 6.3.10.2657 (deployed from System Manager Mid-Size Enterprise 6.2.2 template with SP4). See the end of this posting for any other software (and corresponding versions) used in conjunction with these steps. I’m certainly they’ll work with other versions, but I can only attest to having tested on my system.
Procedure to Reset Avaya System Manager Password
- Login via PuTTY to System Manager (default admin / admin)
- Elevate to root
- Create the group securityadmin then add it to admin
- In a browser, surf to the local-login directory on the Avaya Aura System Manager
- Login with the same password you used to login to PuTTY (default admin / admin)
- You should now be looking at a Password Reset webpage. Choose a web GUI User ID to change (I would recommend admin)
- Change the User ID password to something simple like razzledazzlerootbeer01
- One last time, surf to the System Manager web address. You should now be able to login with admin and the password you just created. Confirm that you can login, but you’re not done quite yet…
- Go back to the System Manager CLI, and clean-up your changes with the following commands:
- All done, let’s bounce!
[admin@smgr]# su – root
Enter the root password (default root / root01)
[root@smgr ~]# groupadd -g 600 securityadmin
[root@smgr ~]# groups admin
admin : admin
[root@smgr ~]# usermod -aG securityadmin admin
[root@smgr ~]# groups admin
admin : admin securityadmin
[root@smgr ~]#
Example: https://192.168.101.101/local-login/
** In pre-SMGR 6.3 releases, it is possible that you may need to use the passwordReset directory
Example: https://192.168.101.101/passwordReset/
Example: http://192.168.101.101/smgr
[root@smgr ~]# groupdel securityadmin
[root@smgr ~]# groups admin
admin : admin
[root@smgr ~]# exit
[admin@smgr ~]# exit
Materials used
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A Big Thanks to you, this post saved me a lot of hours …Im about to reinstall my SMGR then I opened this post saved me…
Thank you alot!
I was able with this post to reset the Passwort on a Windows bases Installation!
There you Need your local Administrator (or those user when installed the SMGR)
You sir, are a genius.